Racine Dental Group is looking for a friendly and dependable Patient Service Representative (PSR) to join our team in Racine, WI!
Do you enjoy helping people, staying organized, and creating a welcoming experience for patients? We’re looking for someone with strong customer service skills who can help keep our front office running smoothly while making every patient feel valued.
Dental experience is a plus, but we're also interested in candidates with at least one year of hands-on experience and a passion for providing excellent customer service.
What You’ll Do
Welcome patients and create a positive first impression
Answer incoming calls and assist patients with questions
Schedule, confirm, and manage patient appointments
Register patients and maintain accurate patient information
Verify insurance information and assist with patient inquiries
Collect payments and post charges to patient accounts
Monitor voicemail and follow up with patients as needed
Help patients understand treatment plans and financial arrangements
Maintain a clean, organized, and welcoming reception area
Collaborate with the dental team to provide an excellent patient experience
What We’re Looking For
At least 1 year of hands-on experience required
Customer service experience required
Previous dental office or front desk experience is a plus
Strong communication and organizational skills
Friendly, professional, and patient-focused attitude
Comfortable multitasking in a fast-paced environment
Reliable, detail-oriented, and able to work well with a team
X-ray certification is not required
What We Offer
Full-time schedule:
Monday: 8:00 AM–12:00 PM
Tuesday: 10:00 AM–7:00 PM
Wednesday: 8:00 AM–5:00 PM
Thursday: 8:00 AM–5:00 PM
Friday: 8:00 AM–5:00 PM
Pay range: $20–$23 per hour, based on experience
Health, dental, and vision insurance with individual and family coverage
Life insurance and disability benefits
401(k) plan
Supportive, team-oriented work environment
Opportunity to grow your career in the dental field
Join Our Team!
If you enjoy working with people and want to be part of a team that puts patients first, we’d love to meet you! Apply today to join Racine Dental Group in Racine, WI.
Qualifications
Legal Disclaimer: We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.
Please complete the form below and upload your resume to apply for this opportunity.
